“We do software so that you can do education”: The curious case of MOOC platforms

[Note: This is a lightly edited re-post of a blog-post originally published on Work in Progress,  a public sociology blog created by the American Sociological Association to disseminate research results.  It summarizes findings from “Engineering a platform: The construction of interfaces, users, organizational roles, and the division of labor” in New Media and Society, first published online in […]

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Content moderation is not a panacea: Logan Paul, YouTube, and what we should expect from platforms

What do we expect of content moderation? And what do we expect of platforms? There is an undeniable need, now more than ever, to reconsider the public responsibilities of social media platforms. For too long, platforms have enjoyed generous legal protections and an equally generous cultural allowance, to be “mere conduits” not liable for what […]

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