Tagged: Facebook

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Facebook Trending: It’s made of people!! (but we should have already known that)

Gizmodo has released two important articles (1, 2) about the people who were hired to manage Facebook’s “Trending” list. The first reveals not only how Trending topics are selected and packaged on Facebook, but also the peculiar working conditions this team experienced, the lack of guidance or oversight they were provided, and the directives they […]

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Facebook’s improved “Community Standards” still can’t resolve the central paradox

On March 16, Facebook updated its “Community Standards,” in ways that were both cosmetic and substantive. The version it replaced, though it had enjoyed minor updates, had been largely the same since at least 2011. The change comes on the heels of several other sites making similar adjustments to their own policies, including Twitter, YouTube, Blogger, […]

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When Science, Customer Service, and Human Subjects Research Collide. Now What?

My brothers and sisters in data science, computational social science, and all of us studying and building the Internet of things inside or outside corporate firewalls, to improve a product, explore a scientific question, or both: we are now, officially, doing human subjects research. I’m frustrated that the state of public intellectualism allows us, individually, […]

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Facebook’s algorithm — why our assumptions are wrong, and our concerns are right

Many of us who study new media, whether we do so experimentally or qualitatively, our data big or small, are tracking the unfolding debate about the Facebook “emotional contagion” study, published recently in the Proceedings of the National Academies of Science. The research, by Kramer, Guillory, and Hancock, argued that small shifts in the emotions […]

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