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Governance of and by platforms

I wanted to circulate a new essay, “Governance of and by platforms,” set to appear in the SAGE Handbook of Social Media, edited by Jean Burgess, Thomas Poell, and Alice Marwick, being readied now for a 2017 publication. It also sets up the agenda of my forthcoming book, from Yale University Press, also set for next year. So, I very much […]

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Facebook Trending: It’s made of people!! (but we should have already known that)

Gizmodo has released two important articles (1, 2) about the people who were hired to manage Facebook’s “Trending” list. The first reveals not only how Trending topics are selected and packaged on Facebook, but also the peculiar working conditions this team experienced, the lack of guidance or oversight they were provided, and the directives they […]

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A Botifesto

We live in a world of bots. Generally speaking, these sets of algorithms are responsible for so much on the backend of the internet, from making Google searches possible to filling up your spam folder. But an emergent kind of bot, capable of interacting with humans and acting on their behalf, is playing a more […]

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