Custodians

I’m thrilled to say that my new book, Custodians of the Internet, is now available for purchase from Yale University Press, and your favorite book retailer. Those of you who know me know that I’ve been working on this book for a long time, and have cared about the issues it addresses for a while […]

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“We do software so that you can do education”: The curious case of MOOC platforms

[Note: This is a lightly edited re-post of a blog-post originally published on Work in Progress,  a public sociology blog created by the American Sociological Association to disseminate research results.  It summarizes findings from “Engineering a platform: The construction of interfaces, users, organizational roles, and the division of labor” in New Media and Society, first published online in […]

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Berkman Klein Center for Internet & Society

The Post-Program Era: The Rise of Internet & Society Centers—and a New Interdiscipline

If you’re into media and tech issues, tomorrow could be busy: Harvard’s Berkman Klein Center is hosting a talk on algorithms in policing. Later in the day, if you’re in New York, you could attend a Cornell Tech session on digital safety for domestic violence victims—the latest installment of the new campus’s Digital Life Seminar. […]

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Content moderation is not a panacea: Logan Paul, YouTube, and what we should expect from platforms

What do we expect of content moderation? And what do we expect of platforms? There is an undeniable need, now more than ever, to reconsider the public responsibilities of social media platforms. For too long, platforms have enjoyed generous legal protections and an equally generous cultural allowance, to be “mere conduits” not liable for what […]

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Legitimizing the Dark Web: The New York Times’s Tor Hidden Service

A few days ago, I poured myself a fresh cup of coffee, opened up my laptop, started up the Tor Browser, and read the New York Times. But I didn’t type in https://www.nytimes.com into the Tor Browser. I instead typed https://www.nytimes3xbfgragh.onion/ [warning: that’s an onion link]. That 16 character alphanumeric address took me to the […]

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