Journalism in an era of big data: Cases, concepts, and critiques

wdigitaljournalismnewI’m excited to announce the publication of a special issue of Digital Journalism that I guest-edited around the theme “Journalism in an Era of Big Data: Cases, Concepts, and Critiques.” I was fortunate to work with a terrific set of contributors. Their work sheds important light on the implications of data and algorithms, computation and quantification, for journalism as practice and profession. They address questions such as: What does automated journalism mean for journalistic authority? What kind of social, occupational and epistemological tensions—past and present—are associated with the development of quantitative journalism? How might journalists use reverse-engineering techniques to investigate algorithms? What sorts of critiques and cautionary tales, from within and beyond the newsroom, should give us pause? Overall, what does big data, as a broad sociotechnical phenomenon, mean for journalism’s ways of knowing (epistemology) and doing (expertise), as well as its negotiation of value (economics) and values (ethics)?

These papers, while awaiting eventual print publication in mid-2015, are online now and may be found via the links below. Further down is the full text of my introduction to the special issue.

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My introduction to the special issue has been given free access (thanks to Taylor & Francis):

Journalism in an era of big data: Cases, concepts, and critiques

Seth C. Lewis

This special issue examines the changing nature of journalism amid data abundance, computational exploration, and algorithmic emphasis—developments with wide meaning in technology and society at large, and with growing significance for the media industry and for journalism as practice and profession. These data-centric phenomena, by some accounts, are poised to greatly influence, if not transform over time, some of the most fundamental aspects of news and its production and distribution by humans and machines. While such expectations may be overblown, the trend lines are nevertheless clear: large-scale datasets and their collection, analysis, and interpretation are becoming increasingly salient for making sense of and deriving value from digital information, writ large. What such changes actually mean for news, democracy, and public life, however, is far from certain. As such, this calls for scholarly scrutiny, as well as a dose of critique to temper much celebration about the promise of reinventing news through the potential of “big data.” This special issue thus explores a range of phenomena at the junction between journalism and the social, computer, and information sciences. These phenomena are organized around the contexts of digital information technologies being used in contemporary newswork—such as algorithms and analytics, applications and automation—that rely on harnessing data and managing it effectively. What are the implications of such developments for journalism’s professional norms, routines, and ethics? For its organizations, institutions, and economics? For its authority and expertise? And for the epistemology that undergirds journalism’s role as knowledge-producer and sense-maker in society?

Before getting to those questions, however, let us begin more prosaically: What is the big deal about big data? That may be a curious way to open a special issue on the subject, but the question is an important starting point for at least three reasons. First, it is the question being asked, whether directly or indirectly, in many policy, scholarly, and professional circles, on many a panel at academic and trade conferences, and across the pages of journals and forums in seemingly every discipline. This is especially true in the social sciences and humanities generally and in communication, media, and journalism specifically. While exploring the methods of computational social science (Lazer et al. 2009; see also Busch 2014; Lewis, Zamith, and Hermida 2013; Mahrt and Scharkow 2013; Oboler, Welsh, and Cruz 2012), scholars are also wrestling with the conceptual implications of digital datasets and dynamics that, in sheer size and scope, may challenge how we think about the nature of mediated communication (Boellstorff 2013; Bruns 2013; Couldry and Turow 2014; Driscoll and Walker 2014; Karpf 2012). Second, this opening query calls up the skepticism that is quite needed, for there is good reason to question not only whether big data is a “thing,” but also in whose interests, toward what purposes, and with what consequences the very term is being promulgated as a “solution” to unlocking various social problems (Crawford, Miltner, and Gray 2014; cf. Morozov 2013). Finally, to open with such an audacious question is to acknowledge at the outset that the processes and philosophies associated with big data, in the broadest sense, are very much in flux: an indeterminate set of leading-edge activities and approaches that may prove to be innovative, inconsequential, or something else entirely. What, then, is the big deal?

It is for this reason that I emphasize the deliberate naming of this special issue: “Journalism in an era of big data.” While historical hindsight can make any naming of an “era” a fool’s game, there also seems to be broad agreement that, in the developed world of digital information technologies, we are situated in a moment of data deluge. This moment, however loosely bounded, is noted for at least two major developments that have accelerated in recent years. The first is the overwhelming volume and variety of digital information produced by and about human (and natural) activity, made possible by the growing ubiquity of mobile devices, tracking tools, always-on sensors, and cheap computing storage, among other things. As one report described it: “In a digitized world, consumers going about their day—communicating, browsing, buying, sharing, searching—create their own enormous trails of data” (Manyika et al. 2011, 1). “This data layer,” noted another observer, “is a shadow. It’s part of how we live. It is always there but seldom observed” (quoted in Bell 2012, 48). The second major development involves rapid advances in and diffusion of computing processing, machine learning, algorithms, and data science (Manovich 2012; Mayer-Schönberger and Cukier 2013; O’Neil and Schutt 2013; Provost and Fawcett 2013). Put together, these developments have enabled corporations, governments, and researchers to more readily navigate and analyze this shadow layer of public life, for better or worse, and much to the chagrin of critics concerned about consumer privacy and data ethics (boyd and Crawford 2012; Oboler, Welsh, and Cruz 2012). Thus, whether dubbed “big” or otherwise, this moment is one in which data—its collection, analysis, and representation, as well as associated data-driven techniques of computation and quantification—bears particular resonance for understanding the intersection of media, technology, and society (González-Bailón 2013).

Computation and Quantification in Journalism

What is the big deal, then, for journalism? By now, there is no shortage of accounts about the implications of technology change for the most fundamental aspects of gathering, filtering, and disseminating news; similarly, much has been written about such changes and their implications for journalistic institutions, business models, distribution channels, and audiences (for an overview of recent scholarly work in this broad terrain, see Franklin 2014; see also Anderson, Bell, and Shirky 2012; Lewis 2012; Ryfe 2012; Usher 2014). Yet, in comparison to the large body of literature, for instance, on the role of Twitter in journalism (Hermida 2013), the particular role of data in journalism—as well as interrelated notions of algorithms, computer code, and programming in the context of news—is only beginning to receive major attention in the scholarly and professional discourse. Among scholars, there is a rapidly growing body of work focused on unpacking the nature of computation and quantification in news. The scholarly approaches include case studies of journalists within and across news organizations (e.g., Appelgren and Nygren 2014; Fink and Anderson 2014; Karlsen and Stavelin 2014; Parasie and Dagiral 2013), theoretical undertakings that often articulate concepts of computer science and programming in the framework of journalism (e.g., Anderson 2013; Hamilton and Turner 2009; Flew et al. 2012; Gynnild 2014; Lewis and Usher 2013), and analyses that take a more historical perspective in comparing present developments with computer-assisted reporting (e.g., Parasie and Dagiral 2013; Powers 2012). More oriented to journalism professionals, there are a growing number of handbooks on data journalism (Gray, Bounegru, and Chambers 2012), industry-facing reports on the likes of data (Howard 2014), algorithms (Diakopoulos 2014), and sensors (Pitt 2014), and conferences on “quantifying journalism” via data, metrics, and computation.

Data journalism, as Fink and Anderson (2014, 1) note bluntly, is seemingly “everywhere,” based on the industry buzz and accelerating scholarly interest. “[W]hether and how data journalism actually exists as a thing in the world, on the other hand, is a different and less understood question.” This special issue is a systematic effort to address that issue. It aims to outline the state of research in this emerging domain, bringing together some of the most current and critical scholarship on what is becoming of journalism—from its reporting practices to its organizational arrangements to its discursive interpretation as a professional community—in a moment of experimentation with digital data, computational techniques, and algorithmic forms of representing and interpreting the world.

“Journalism in an era of big data” is thus a way of seeing journalism as interpolated through the conceptual and methodological approaches of computation and quantification. It is about both the ideation and implementation of computational and mathematical mindsets and skill sets in newswork—as well as the necessary deconstruction and critique of such approaches. Taking such a wide-angle view of this phenomenon, including both practice and philosophy within this conversation, means attending to the social/cultural dynamics of computation and quantification—such as the grassroots groups that are seeking to bring pro-social “hacking” into journalism (Lewis and Usher 20132014)—as well as the material/technological characteristics of these developments. It means recognizing that algorithms and related computational tools and techniques “are neither entirely material, nor are they entirely human—they are hybrid, composed of both human intentionality and material obduracy” (Anderson 2013, 1016). As such, we need a set of perspectives that highlight the distinct and interrelated roles of social actors and technological actants at this emerging intersection of journalism (Lewis and Westlund 2014a).

To trace the broad outline of journalism in an era of big data, we need (1) empirical cases that describe and explain such developments, whether at the micro (local) or macro (institutional) levels of analysis; (2) conceptual frameworks for organizing, interpreting, and ultimately theorizing about such developments; and (3) critical perspectives that call into question taken-for-granted norms and assumptions. This special issue takes up this three-part emphasis on casesconcepts, and critiques. Such categories are not mutually exclusive nor exhaustively reflective of what is covered in this issue; indeed, various elements of case study, conceptual development, and critical inquiry are evident in all of the articles here. In that way, these studies provide a blended set of theory, practice, and criticism upon which scholars may develop future research in this important and growing area of journalism, media, and communication.

Cases, Concepts, and Critiques

For a set of phenomena as uncertain as journalism in an era of big data, conceptual clarity is the first order of business. What used to be a coherent notion of computer-assisted reporting (CAR) in the 1990s “has splintered into a set of ambiguously related practices” that are variously described in terms such as computational journalism, data journalism, programmer-journalism, and so on (Coddington 2014). Reviewing the state of the field thus far, Mark Coddington finds “a cacophony of overlapping and indistinct definitions that forms a shaky foundation for deeper research into these practices.” As data-driven forms of journalism become more central to the profession, “it is imperative that scholars do not treat them as simple synonyms but think carefully about the significant differences between the forms they take and their implications for changing journalistic practice as a whole.” Against that backdrop, Coddington opens this special issue by clarifying this “quantitative turn” in journalism, offering a typology of three dominant approaches: computer-assisted reporting, data journalism, and computational journalism. While there are overlaps in practice among these forms of quantitative journalism, there are also key distinctions: “CAR is rooted in social science methods and the deliberate style and public-affairs orientation of investigative journalism, data journalism is characterized by its participatory openness and cross-field hybridity, and computational journalism is focused on the application of the processes of abstraction and automation to information.”

Having classified them as such, Coddington differentiates them further according to their orientation on four dimensions: (1) professional expertise or networked participation, (2) transparency or opacity, (3) big data or targeted sampling, and (4) a vision of an active or passive public. His typology points to “a significant gap between the professional and epistemological orientations of CAR, on the one hand, and both data journalism and computational journalism, on the other.” Open-source culture, he suggests, is a continuum through which to see distinctions among these forms: CAR reflecting a professional, less “open” approach to journalism, on one end, with data journalism being situated as a professional–open hybrid in the middle, and computational journalism hewing most closely to the networked, participatory values of open source (cf. Lewis and Usher 2013).

Building on Coddington’s conceptualization of quantitative journalism, C. W. Anderson (2014) offers a historically based critique that reveals, at least in the US context, how “the underlying ideas of data journalism are not new, but rather can be traced back in history and align with larger questions about the role of quantification in journalistic practice.” He takes what he calls an “objects of journalism-oriented” approach to studying data and news, one that pays attention (in this case historically) to how data is embodied in material “objects” such as databases, survey reports, and paper documents as well as how journalists situate their fact-building enterprise in relation to those objects of evidence. This object orientation is connected with actor-network theory (ANT) and its way of seeing news and knowledge work as an “assemblage” of material, cultural, and practice-based elements. It allows Anderson to take “a longer historical trajectory that grapples with the very meaning of ‘the quantitative’ for the production of knowledge,” with a particular emphasis on “the epistemological dimensions of these quantitative practices” (emphasis original). By examining several historical tensions underlying journalists’ use of data—such as the document-oriented shift from thinking about news products as “records” to thinking about them as “reports” that occurred in the early nineteenth century—Anderson offers an important critique. He challenges prevailing wisdom about the orderly progression of data and visualization, showing instead that “the story of quantitative journalism in the United States is less one of sanguine continuity than it is one of rupture, a tale of transformed techniques and objects of evidence existing under old familiar names.” The ultimate payoff in this approach, he argues, is both a backward-looking reappraisal of history and a forward-looking lens for examining the quantitative journalism of the future: not merely in how it embraces big data, but “rather the ways in which it reminds us of other forms of information that are not data, other types of evidence that are not quantitative, and other conceptions of what counts as legitimate public knowledge” (original emphasis).

With its emphasis on epistemology and materiality, Anderson’s historical account sets up the contemporary case study by Sylvain Parasie (2014). He examines the San Francisco-based Center for Investigative Reporting (CIR) to explore the question: To what extent does big-data processing influence how journalists produce knowledge in investigative reporting? Parasie extends (and critiques) previous research on journalistic epistemologies in two ways, firstly by more fully taking into account “how journalists rely on the material environment of their organization to decide whether their knowledge claims are justified or not.” These material factors include databases and algorithms, which “are not black boxes providing unquestionable results, and [thus] we need to examine the material basis on which they collectively hold a specific output as being justified.” Secondly, Parasie sheds light on “the often tortuous history of how justified beliefs are collectively produced in relation to artifacts,” following the lead of Latour and Woolgar (1979) in their study of how science is produced in the laboratory. In studying a 19-month investigation by CIR, Parasie shows how a heterogeneous team of investigative reporters, computer-assisted reporters, and programmer-journalists works through epistemological tensions to develop a shared epistemic culture, one connected with the material artifacts of data-oriented technologies. In all, Parasie makes key distinctions between “hypothesis-driven” and “data-driven” paths to journalistic revelations, in line with Coddington’s conceptual mapping; he also highlights the interplay of materiality, culture, and practice, much as Anderson prescribes.

These articles are followed by three that take up algorithms and automation, pointing to matters of “autonomous decision-making” (Diakopoulos 2014) and the journalistic consequences of such developments for organizational and professional norms and routines. In the first article, Mary Lynn Young and Alfred Hermida (2014) examine the emergence of computationally based crime news at The Los Angeles Times. Following Boczkowski’s (2004) theorizing about technological adaptation in news media organizations, they find that “computational thinking and techniques emerged in a (dis)continuous evolution of organizational norms, practices, content, identities, and technologies that interdependently led to new products.” Among these products was a series of automatically generated crime stories, or “robo-posts,” to a blog tracking local homicides. This concept of “algorithm as journalist,” they argue, raises questions about “how decisions of inclusion and exclusion are made, what styles of reasoning are employed, whose values are embedded into the technology, and how they affect public understanding of complex issues.”

This interest in interrogating the algorithm is further developed in Nicholas Diakopoulos’ (2014) provocative notion of “algorithmic accountability reporting,” which he defines as “a mechanism for elucidating and articulating the power structures, biases, and influences that computational artifacts exercise in society.” In effect, he argues for flipping the computational journalism paradigm on its head, at least in this instance: instead of building another computational tool to enable news storytelling, technologists and journalists instead can use reverse engineering to investigate the algorithms that govern our digital world and unpack the crux of their power: autonomous decision-making. Understanding algorithmic power, in this sense, means analyzing “the atomic decisions that algorithms make, including prioritizationclassificationassociation, and filtering” (original emphasis). Furthermore, Diakopoulos uses five case studies to consider the opportunities and challenges associated with doing algorithm-focused accountability journalism. He thus contributes to the literature both a theoretical lens through which to scrutinize the relative transparency of public-facing algorithms as well as an empirical starting point for understanding the potential for and limitations of such an approach, including questions of human resources, law, and ethics.

Lastly among these three, Matt Carlson (2014) explains what begins to happen as “the role of big data in journalism shifts from reporting tool to the generation of news content” in the form of what he calls “automated journalism.” The term refers to “algorithmic processes that convert data into narrative news texts with limited to no human intervention beyond the initial programming.” Among the data-oriented practices emerging in journalism, he says, “none appear to be as potentially disruptive as automated journalism,” insofar as it calls up concerns about the future of journalistic labor, news compositional forms, and the very foundation of journalistic authority. By analyzing Narrative Science and journalists’ reactions to its automated news services, Carlson shows how this “technological drama” (cf. Pfaffenberger 1992) reveals fundamental tensions not only about the work practices of human journalists but also what a future of automated journalism may portend for “larger understandings of what journalism is and how it ought to operate.” Among other issues going forward, he says, “questions need to be asked regarding whether an increase in algorithmic judgment will lead to a decline in the authority of human judgment.”

Before rushing headlong into robot journalism, however, quantitative journalism in its most basic form is still searching for institutional footing in many parts of the world. In exploring the difficulties for data journalism in French-speaking Belgium, Juliette de Maeyer et al. (2014) offer a much-needed reminder that the take-up of such journalism is neither consistent nor complete. Moreover, they argue that journalism (and hence data journalism) must be understood “as a socio-discursive practice: it is not only the production of (data-driven) journalistic artefacts that shapes the notion of (data) journalism, but also the discursive efforts of all the actors involved, in and out of the newsrooms.” By mapping the discourse within this small media system, they uncover “a cartography of who and what counts as data journalism,” within which they find divisions around the duality of “data” and “journalism” and between “ordinary” versus “thorough” forms of data journalism. These discourses disclose the various obstacles, many of them structural and organizational, that hinder the development of data journalism in that region. Among their respondents who have engaged in the actual practice of data journalism, “there seems to be an overall feeling of resignation. There might have been a brief euphoric phase after the first encounter with the concept of data journalism, but journalists who return from trainings full of ideas and ambitious projects are quickly caught again in the constraints of routinized news production.”

Like Anderson and Parasie in this issue, the authors draw upon Bruno Latour (2005), in this case to suggest that data journalism is clearly a “matter of concern” in French-speaking Belgium even while there is a relative absence of data journalism artifacts, or “matters of fact” that can be displayed as evidence. Overall, de Maeyer and colleagues demonstrate how data journalism may “exist as a discourse (re)appropriated by a range of actors, originating from different—and sometimes overlapping—social worlds,” allowing us to understand the uneven and sometimes incoherent path through which experimentation may lead to implementation (or not).

Finally, and befitting the opening discussion about the big deal of big data, the concluding article takes up this question: If big data is a wide-scale social, cultural, and technological phenomenon, what are its particular implications for journalism? Seth Lewis and Oscar Westlund (2014b) suggest four conceptual lenses—epistemology, expertise, economics, and ethics—through which to understand the present and potential applications of big data for journalism’s professional logic and its industrial production. These conceptual approaches, distinct yet interrelated, show “how journalists and news media organizations are seeking to make sense of, act upon, and derive value from big data.” Ultimately, the developments of big data, Lewis and Westlund posit, may have transformative meaning for “journalism’s ways of knowing (epistemology) and doing (expertise), as well as its negotiation of value (economics) and values (ethics).” As quantitative journalism becomes more central to journalism’s professional core, and as computational and algorithmic techniques likewise become intertwined with the business models on which journalism is supported, critical questions will continually emerge about the socio-material relationship of big data, journalism, and media work broadly. To what extent are journalism’s cultural authority and technological practices changing in the context of (though not necessarily because of) big data? And how might such changes be connected with news audiences, story forms, organizational arrangements, distribution channels, and news values and ethics, among many other things? The articles in this issue—their cases, concepts, and critiques—offer a starting point for exploring such questions in the future.

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